Terms of Use

Last updated: November 1, 2025

1. Agreement to Terms

By accessing or using the Handmadedesign website, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access the website.

2. Intellectual Property

The content on this website, including text, images, logos, and designs, is the property of Handmadedesign and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without our explicit permission.

3. User Contributions

By submitting content to our website (such as comments, reviews, or inquiries), you grant us a non-exclusive, royalty-free license to use, modify, and display that content in connection with our services.

4. Product Information

We strive to provide accurate product descriptions and images, but we cannot guarantee that colors, dimensions, and other details will appear exactly as they do in person. Handmade items may have slight variations that reflect their unique, artisanal nature.

5. Order Processing

Submitting an inquiry or order through our website does not guarantee product availability. All orders are subject to acceptance and confirmation. We reserve the right to refuse service to anyone for any lawful reason.

6. Pricing and Payment

All prices are listed in New Zealand Dollars (NZD) and are subject to change without notice. Payment terms will be specified during the ordering process. We take reasonable steps to ensure that our pricing is accurate, but errors may occur. If we discover an error in the price of items you have ordered, we will inform you and give you the option of reconfirming your order at the correct price or canceling it.

7. Shipping and Delivery

Shipping times and methods vary by product and destination. We will provide estimated shipping timelines during the order process, but these are not guaranteed delivery dates. Custom orders may require additional production time.

8. Returns and Refunds

Please refer to our Return Policy for detailed information on returns, exchanges, and refunds. Due to the handmade nature of our products, certain items may not be eligible for return.

9. Limitation of Liability

To the fullest extent permitted by law, Handmadedesign shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless Handmadedesign and its employees, contractors, and affiliates from any claims, damages, or expenses (including attorney fees) arising from your use of our website or violation of these Terms.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites and provide these links solely for your convenience.

12. Governing Law

These Terms shall be governed by the laws of New Zealand. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website following the posting of revised Terms means you accept those changes.

14. Contact Information

If you have any questions about these Terms, please contact us at info@handmadedesign.world.

Return to Website